CAPACITY Facility Services – Privacy Policy

Effective Date: May 19, 2026

CAPACITY Facility Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information.

1. Information We Collect
We may collect:
• name
• company name
• phone number
• email address
• service address
• billing information
• communication history
• service history

Information may be collected through:
• website forms
• phone calls
• email communication
• quotes and invoices
• Jobber Client Hub
• payment processing systems

2. How We Use Information
We use customer information to:
• schedule services
• provide estimates and invoices
• communicate regarding services
• process payments
• improve customer experience
• maintain internal business records

3. Payment Information
Payment transactions may be processed through secure third-party payment providers.

CAPACITY Facility Services does not store full credit card information on internal systems.

4. Information Sharing
We do not sell customer information.

Information may be shared only with:
• payment processors
• software providers
• service partners
• legal authorities when required by law

5. Data Security
We take reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, or disclosure.

However, no electronic system can be guaranteed completely secure.

6. Marketing Communications
Customers may receive service-related emails, reminders, invoices, or updates.

Marketing communications may be discontinued by requesting removal from our contact list.

7. Cookies & Website Data
Our website may use cookies or analytics tools to improve website functionality and performance.

8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

9. Updates to This Policy
CAPACITY Facility Services reserves the right to update this Privacy Policy at any time.

Updated versions will be posted on the company website.

10. Contact Information
CAPACITY Facility Services
Grandview, Texas
Email: sales@capacityfs.com
Phone: (Your Business Number)